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Reduce Operational Risk and Decrease Costs: Optimize STP with Exceptions & Investigations Automation

Barclays Capital Reduces Cost per Trade by 35% while Mitigating Operational Risks. Exceptions are the curse of the financial services industry. They represent risk, cost and processing inefficiencies. On a daily basis within an average payments operations department, approximately 1-2% of all payments are subject to some form of inquiry or investigation. While many institutions are achieving impressive STP rates in the area of payments processing, it is clear that the cost of handling each inquiry produces a multiplier effect on the total cost of a payment.

The market is starting to understand the impact of exceptions and investigations on their operations, more so now than in the past, as most banks have to track the cost of errant transactions as part of their regulatory reporting requirements. At the same time, excellence in customer service is fast becoming a key differentiator between service providers. Correspondent banks and corporations are choosing their service providers based on their value-added services and the levels to which they satisfy the growing requirement for data transparency and real-time information. Quick and efficient resolution of problems is an influencing factor in attaining and retaining customers. This translates directly to the requirement for efficient processing of transactions.

Download this complimentary eBook to learn how you can reduce operational risk and decrease costs by optimizing STP with Exceptions & Investigations Automation. You will also learn how Barclays Capital reduced risk and the cost per trade by as much as 35% when optimizing STP with Exceptions & Investigations Automation.

Topics:

￭ Reducing Operational Risk and Decreasing Costs
￭ How to Deal with Increasing Volumes and Costs
￭ New Standards including SWIFT Net E&I XML Messages
￭ New Processes and Tools for Routing, Message and Case Creation, Research Automation